Imagine a day without the invisible hands that keep our spaces clean - the offices, schools, malls, and even our homes?

That's where the professional cleaning services industry steps in, a sector that might not always be in the spotlight but significantly shapes our daily lives and the U.S. economy. 

The professional cleaning industry in the United States has quietly become a cornerstone of the nation's economy and daily life. This industry, known for its diligent workforce and commitment to cleanliness, has seen a remarkable surge in growth and importance. From sparkling floors to dust-free shelves, the professional cleaning industry does more than just clean; it uplifts our quality of life and drives economic development. 

Let’s explore the remarkable journey of the professional cleaning services industry, from its humble beginnings to becoming a powerhouse in the American economy.

The Evolution of the Professional Cleaning Industry

The journey of the professional cleaning industry in the United States is a story of continuous growth and adaptation. Beginning as a fragmented market primarily focused on basic janitorial services, the industry has transformed significantly over the years. This evolution was driven by advancements in cleaning technologies, a heightened focus on hygiene and health, especially in the wake of public health crises, and the diversification of services to cater to a wider range of clients. From humble beginnings, professional cleaning services have become an integral part of maintaining clean, healthy, and efficient spaces in both residential and commercial settings.

Current Market Size of Professional Cleaning Services

Today, the professional cleaning industry stands as a robust sector within the U.S. economy. Recent statistics show that the market size of professional cleaning services has reached impressive heights, contributing significantly to the nation's GDP. The industry has not only shown resilience but also a steady growth trajectory.

The cleaning business in the USA has shown significant growth and development, with a range of trends and statistics illustrating its current state and future potential. The current market size, as per the latest reports, reflects a substantial revenue figure, showcasing the industry's strong economic impact. This growth can be attributed to factors such as increased demand in various sectors including corporate offices, healthcare facilities, and educational institutions, as well as a rising inclination towards outsourcing cleaning tasks to professionals.

As of 2023, according to expert market research the global cleaning services market was valued at approximately USD 74.27 billion, and it is projected to grow at a Compound Annual Growth Rate (CAGR) of 6.4% from 2024 to 2032, reaching about USD 129.80 billion by 2032. 

Growth Trends Over the Past Decade for Professional Cleaning Industry

Over the past 10 years, the professional cleaning services industry has experienced significant growth and transformation. Key trends and statistics include:

#1: Annual Growth Rate

The cleaning industry has consistently grown, with an annual growth rate of around 6.6% since 2011. This steady growth reflects the increasing demand for both residential and commercial cleaning services.

#2: Residential Cleaning Market

The residential cleaning market is expected to be worth $40.38 billion by 2025, showing considerable growth driven by factors like the rise in dual-income households and a growing awareness of the benefits of professional cleaning services.

#3: Commercial Cleaning Market

The commercial cleaning market is projected to reach over $468 billion in revenue by 2027, a substantial increase from its $308.7 billion value in 2020. This growth can be attributed to the expanding demand for cleaning services in various commercial settings.

#4: Janitorial Jobs Growth

An estimated 236,500+ new janitorial jobs are expected to be created in the United States by 2023. This increase is partly due to heightened demand for cleaning services, especially in the wake of the COVID-19 pandemic.

#5: Global Market Outlook

The cleaning services market worldwide, valued at approximately $370.56 billion in 2022, is forecasted to experience a growth rate of 6.6% annually from 2023 through 2030.

#6: Regional Market Insights

• North America leads the cleaning services market with a share of over 32% in 2022, influenced by factors like population growth, higher living standards, and busier lifestyles. The Asia Pacific region is poised for fast growth, driven by its aging population and economic progress​​.

• In 2021, about 10% of U.S. households used professional cleaning services , as reported by the U.S. Department of Commerce. Furthermore, there's an expectation that approximately 80% of dual-income families in the U.S. will opt for such services in the near future​​

These trends highlight the dynamic nature of the professional cleaning services industry and its adaptability to changing consumer preferences and global challenges​​​​​​​​​​.

US Global Professional Cleaning Services Market by Segment

The U.S. Global professional Cleaning Services Market is segmented into various categories to cater to different needs. These segments include:

#1: By Service Type

• Floor and Carpet Cleaning

• Window and Façade Cleaning

• Furniture and Upholstery Cleaning

• Construction Cleanup

• Pest Control

• HVAC Cleaning

• Others (Restroom Services, General Cleaning and Dusting, Trauma Control)

Did You Know: The upholstery cleaning segment is projected to expand significantly with a CAGR of 8.1% during the forecast period.

#2: By End-user

• Commercial (Retail Outlets, Shopping Malls, Corporate Offices, Educational Centers, Hospitality, Hospitals, Medical Centers, Gyms)

• Residential

• Industrial

Did You Know: The commercial end-user segment, which includes services for settings like retail outlets, corporate offices, and educational centers, accounted for a large revenue share of 49.7% in 2022.

#3: By Operations

• Standard Cleaning Services

• Green Cleaning Services

Did You Know: The market for eco-friendly household cleaning products globally was valued around $259.84 billion in 2021 and $278.52 billion in 2022. It's expected to see a CAGR of 7.36%, reaching an estimated $398.05 billion by 2027.

#4: By Geography

• North-East US

• Midwest US

• West US

• South US

Did you Know: North America, particularly the U.S., dominated the contract cleaning services market with a 31.7% global revenue share in 2022. 

Economic Contributions of Professional Cleaning Industry

Professional cleaning services are a major player in the U.S. economy, creating numerous job opportunities. The industry employs a significant number of Americans, contributing to the country's employment rate. In terms of revenue, it adds a substantial amount to the national GDP. Case studies of leading companies in this field reveal impressive revenue figures and business models.

Technological Advancements and Innovations

The adoption of new technologies has revolutionized cleaning services, enhancing efficiency and effectiveness. The industry has seen a significant uptake in innovative cleaning equipment and eco-friendly products. This shift not only improves service quality but also positions the industry as a leader in environmental stewardship.

Did You Know:

• In 2022, the U.S. market size of the professional cleaning service industry was valued at $97 billion. 

• The carpet cleaning services market in the United States alone surpassed a value of $5.85 billion

• The global market for commercial cleaning is expected to reach $468.2 billion in revenue by 2027.

The Role of Professional Cleaning Services in Public Health

Professional cleaning services play a vital role in public health, especially during health crises like the COVID-19 pandemic. These services are not only crucial for maintaining cleanliness but also serve as a frontline defense against the spread of infectious diseases.

#1: Importance During Health Crises (e.g., COVID-19 Pandemic)

During the COVID-19 pandemic, professional cleaning services were instrumental in controlling the spread of the virus. The demand for cleaning and disinfection services skyrocketed as businesses, healthcare facilities, schools, and public spaces sought to reduce the risk of viral transmission. 

The use of professional cleaning services was essential in sanitizing environments, especially in areas with high foot traffic or where COVID-19 cases were reported. The intensified cleaning and disinfection practices helped to mitigate the spread of the virus and reassured the public about the safety of shared spaces.

#2: Preventive Health and Hygiene: The Unseen Benefits

Beyond the immediate response to health crises, professional cleaning services contribute significantly to preventive health and hygiene. Regular and thorough cleaning helps in reducing the accumulation of dust, allergens, and other harmful substances, thereby improving air quality and reducing the risk of respiratory issues. 

In settings like hospitals and long-term care facilities, these services are critical in preventing healthcare-associated infections. Moreover, the psychological benefits of clean environments cannot be understated – they promote a sense of well-being and safety, crucial for mental health, especially in stressful times.

#3: Case Studies: Impact on Reducing Infection Rates in Public and Private Spaces

• Healthcare Facilities: Studies have shown that enhanced cleaning protocols in hospitals can lead to a significant reduction in the rates of healthcare-associated infections. For instance, increased frequency and thoroughness in cleaning high-touch surfaces in patient rooms were linked to lower rates of infections like MRSA and C. difficile.

• Schools and Offices: Implementing rigorous cleaning and disinfection protocols in schools and office buildings has been observed to reduce absenteeism due to illness. Regular cleaning of surfaces like desks, door handles, and common areas helps in minimizing the spread of common pathogens like flu viruses.

• Public Transportation: Enhanced cleaning regimes in public transportation systems, including buses and trains, have been effective in lowering the risk of disease transmission among commuters, a crucial aspect during the COVID-19 pandemic.

These examples underscore the importance of professional cleaning services in maintaining public health standards, particularly in preventing the spread of infectious diseases. The role of these services extends beyond crisis response to everyday health maintenance, emphasizing the need for regular and professional cleaning in all public and private spaces.

Did You Know: During the pandemic, there was a substantial rise in the demand for cleaning workers. Help-wanted ads for cleaners were expected to increase by 75% in March 2020.

Consumer Dynamics and Market Demand 2023

In 2023, the cleaning industry witnessed several key trends in consumer dynamics and market demand: This trend is reflected in the rising popularity of niche professional cleaning services. 

Consumer Preferences

• Flexible Cleaning Solutions: Tailoring cleaning schedules to align with changing usage patterns in workspaces.

• Technology-Driven Cleaning: Increased use of AI-equipped robotic cleaners and IoT sensors for efficient, data-driven cleaning.

• Green Cleaning Practices: Growing emphasis on eco-friendly products and sustainable methods.

• Focus on Indoor Air Quality: Implementing air purifiers and ventilation systems for healthier environments.

Market Demand

• Growing Market Demand: The cleaning industry is experiencing growing market demand, driven by an increased focus on cleanliness and hygiene in both residential and commercial spaces. This demand reflects a heightened awareness of health and environmental considerations.

• Shift Towards Green Cleaning: There's an increasing consumer preference for green cleaning practices. The global market for household green cleaning products is expected to grow significantly, emphasizing eco-friendliness and sustainability.

• Technology Integration: Technological advancements, such as robotic cleaners and smart sensors, are being adopted more widely, enhancing efficiency and data-driven decision-making in cleaning services.

• Rising Costs: The cleaning industry faces increasing costs, influencing both service providers and consumers. These changes are attributed to various global factors like supply chain disruptions and increased demand for high-standard cleaning due to health concerns.

Did You Know: Nearly 10% of U.S. households paid for professional cleaning services last year. The industry is seeing rapid growth, especially in residential house cleaning, which is nearing $20 billion in annual sales with a projected growth rate of 20%.

Challenges and Opportunities in the Cleaning services Industry

#1: Regulatory Challenges and Compliance Issues

• The cleaning industry is subject to various regulatory challenges that impact business operations. Adhering to health and safety standards, environmental regulations, and labor laws is of utmost importance in this industry

• Regulations from bodies like OSHA and EPA necessitate adherence to specific practices, especially in terms of using safe cleaning chemicals and equipment. Meeting these standards often requires significant investment in training, equipment, and processes.

• Compliance costs can be substantial, impacting the financial bottom line, especially for smaller businesses.

#2: Competitive Landscape: Small Businesses vs. Large Corporations

• The cleaning industry is characterized by a mix of small, local businesses and large corporations, each facing unique challenges.

• Small businesses often compete on personalization and customer service but may struggle with resource limitations and scalability. They also may find it challenging to compete with the marketing and technological resources of larger companies.

• Large corporations benefit from economies of scale, broader service offerings, and greater resources for compliance and technology adoption. However, they may face challenges in maintaining local market sensitivities and personalized services.

#3: Future Opportunities: Expansion and Diversification

• The industry presents opportunities for expansion into new markets and service areas. Diversification into niche cleaning services, like eco-friendly or allergen-free cleaning, can open new revenue streams.

• Technological advancements, such as AI and IoT, offer potential for service innovation and efficiency improvements.

• The growing emphasis on health and hygiene, accelerated by the COVID-19 pandemic, presents opportunities for businesses to expand their offerings in sanitation and disinfection services.

• There's also potential in leveraging partnerships and collaborations to expand service capabilities and market reach, especially for small and medium-sized enterprises.

U.S. Cities With the Higher Demand in Professional Cleaning Services Industry

Cities in the United States with higher demand for professional cleaning services often include major metropolitan areas due to their dense populations and large numbers of commercial and residential buildings. Some of the key U.S. cities where demand for professional cleaning services is likely higher include:

• Atlanta

• Austin

• Boston

• Dallas

• Denver

• Houston

• Miami

• Minneapolis

• Nashville

• Orlando

• Phoenix

• San Francisco

• Seattle

• Tampa

• Washington, D.C

U.S. States With the Higher Demand in Professional Cleaning Business 

• The state with the most cleaning businesses is California, with 2,347

• New Jersey ranks as the top state in terms of the density of cleaning businesses, with a concentration score of 52.84

New Business Categories That Have Gained Prominence in the Cleaning Industry 

• Disinfection services

• Green cleaning

• Office/commercial cleaning

• Residential deep cleaning

• Carpet cleaning

• Airbnb cleaning

Amenify Professional Cleaning Services in All Across the U.S.

Founded in 2017, Amenify is a real estate technology company that has made significant strides in the industry. Specializing in providing a variety of lifestyle services, including professional cleaning services, to multifamily residences across the United States, Amenify has shown impressive growth across the U.S. By offering quality and convenient services demonstrating its successful approach in catering to the evolving needs of residents in multifamily and other homes. Our solid reputation is reflected in over25,000 five-star reviews 24/7 concierge support, we take pride in serving an extensive network that reaches over 2 million homes in more than 900 cities.